Remote Access

---

Today's businesses face many more work from home and work in the field situations than ever before.  However, not all circumstances can be remedied by the same solution.  You may have an employee that is ill and needs to quarantine and work from home.  You may have a sales team staff that is onsite with a potential buyer or new client that needs access to pricing or inventory data.  You may want to hire a new employee that works out of state or even out of the country and be able to facilitate them with a remote platform that is connected securely to your network.  All of these situations face their own unique challenges and require different solutions.  We have experienced many different remote access situations and have the experience to provide and support a secure and reliable solution to the issues you will face working remotely.

All of the remote solutions we provide, we support.  We understand that some people will struggle with remote access technology, but fear not!  We pride ourselves on training, supporting and assisting people with any issue they may encounter getting access to their work computer or network.  We support our clients daily with any connection issues and we help them to be as productive as possible.  Your best sales person may not be the most tech savvy person on the team.  Your best accountant may struggle with using network software, but we are here to teach them and support them so they can do what they do best.  We go that extra mile for you when other IT support companies won't, and when you work with us you will realize the value we provide.

Here are just a few of the tools we use for remote access:

• Microsoft Remote Desktop - Tried and true method for accessing your work computer from a laptop or home pc, but setup and security can be tricky.  A firewall and VPN must be in place for this method of remote access to be secure.  The tool is free when using it to connect to a workstation from home, but there is some cost associated with setting up the VPN and firewall
• TeamViewer Software - We use TeamViewer to connect to our clients when providing support, screen sharing and server maintenance.  It can be very costly for multiple users and the licenses are billed yearly, so be prepared to spend around $600 for a 1 user license.  There are similar options, but TeamViewer is the most popular in it's class for many reasons.
• Chrome Remote Desktop - Chrome Remote Desktop is a great solution for those in a hurry, or working from home temporarily while ill or in quarantine.  It is a free service and requires a google account.  The features are limited, but it comes in handy when you are in a hurry and don't have a big budget.
• Microsoft Azure Cloud Hosted Virtual Desktops and Servers - This is the perfect solution for those looking to hire full time remote employees and or multiple locations.  The Scalability of resources, the ability to access remotely, and the security are second to none.  For businesses with multiple locations, hosting your network in the cloud is a great solution.  Click here for more info on cloud hosting.

If you need to get connected today, don't hesitate to call.  Even if you're not a current client, we can get you or your employee setup to work remotely in a matter of minutes.  Click here for our contact page.